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General Questions

4 questions
John and Judith Analytics Ltd is a Nigeria-based global research and analytics firm that provides research-related services, training, and consultancy to students, independent researchers, and industry-affiliated professionals. We specialise in medical, health, and biological sciences research.
Our services are available to undergraduate and graduate students, postdoctoral researchers, independent researchers, corporate researchers, and research enthusiasts — at any stage of the research journey.
We are based in Abakaliki, Nigeria — but our services are available to researchers globally. We work with clients across the UK, US, and internationally via email, WhatsApp, and video calls.
You can reach us via email at contact@johnandjudithanalytics.com, by phone or WhatsApp at +234 (0) 902 240 8076, or through the contact form on our website. Our office hours are Monday to Friday, 8:00 AM – 5:00 PM WAT.

Services & Offerings

11 questions
  • Research Writing Services
  • Data Collection Services
  • Data Analysis Services
  • Training & Workshop Services
  • Research Consultancy Services
  • Printing and Binding Services
Yes — our order form allows you to select multiple services simultaneously. Many clients combine data collection with analysis, or writing support with consultancy.
Yes. Every engagement is tailored to your specific research needs, institutional requirements, and timeline. We don't offer generic packages — we work from your brief.
We offer hands-on training in research methodology, data analysis software (SPSS, STATA, R, NVivo, and more), and scientific writing — for individuals and corporate teams.
We do not obtain ethical approval on your behalf, but we can provide clear guidance on how to approach the relevant authorities and what documentation is typically required for your study type.
Yes. Our writing services include editing, proofreading, and formatting of research documents — covering grammar, structure, logical flow, and citation style compliance.
Yes. Our research conceptualisation service assists in selecting a suitable and researchable topic based on your field of study, interests, and the current state of the literature.
Yes. We analyse data using SPSS, STATA, R, Python, and other statistical tools depending on your research requirements, study design, and the complexity of the analysis needed.
Yes. We use NVivo and other qualitative research software to analyse interview transcripts, focus group discussions, and other qualitative data using thematic, content, or framework analysis approaches.
Yes. We offer full support in conducting systematic reviews, meta-analyses, and literature reviews — including PRISMA-based research, search strategy development, and data extraction.
Yes. We assist in developing well-structured research proposals tailored to academic and industry standards — for grant applications, ethics boards, and university supervisors.

Order & Payment

4 questions
You can place an order through the request form on our website. Select the services you need, provide your project details, and our team will review and follow up with a tailored proposal within 24 hours.
Payment details and policies are communicated individually once your order request has been reviewed. We discuss pricing and any deposit requirements transparently before work begins.
Yes. We accept payments from clients outside Nigeria through various payment gateways. Our team will advise on the most convenient method for your location when we discuss your project.
Turnaround time depends on the service type and project scope. Short reports may be delivered in 2–5 days, while dissertations and thesis support typically take 7–14 days. We will provide a clear estimated delivery date after reviewing your request. Express delivery is available.

Files & Confidentiality

6 questions
  • Writing and data analysis services — briefs, guidelines, or supporting documents
  • Data collection services — ethical approval documentation
  • Training services — your schedule and learning objectives
  • Printing and binding — your completed document files
We adhere to strict data security policies to protect your research documents and personal information. Your data is never shared with third parties, and all team members work under confidentiality obligations.
We accept documents in Word (.docx), PDF, Excel (.xlsx), PowerPoint (.pptx), and data files such as .sav (SPSS), .csv, and .xlsx. If you have a different format, contact us and we'll confirm compatibility.
Once you submit, our team reviews your request and reaches out within 24 hours with a tailored proposal including pricing, turnaround time, and any clarifying questions. Work begins once we've agreed terms.
We deliver completed work via email or a secure file-sharing platform, depending on file size and format. All deliveries include a summary of what was done and any notes relevant to your submission.
Yes. You can contact us at any time via WhatsApp or email for updates on your project's progress. We proactively send milestone updates for longer engagements.

Support & Policies

5 questions
Yes. We offer revisions based on the initial project scope. If your supervisor or examiner provides feedback after submission, we are also available to help you respond to that feedback.
Refunds are subject to the terms and conditions of the service agreement. If you are not satisfied with the output, please contact us directly — we are committed to resolving issues and finding a fair outcome.
Yes. We provide expedited services for an additional fee depending on the urgency and scope of the request. Contact us as early as possible — even same-day turnaround may be possible for smaller tasks.
Yes. We provide research mentorship programmes for students and early-career researchers who need structured guidance in designing and conducting their studies from start to finish.
Yes. We offer free initial consultations to help you understand how we can best support your research. There is no obligation to proceed — just reach out and we'll talk through your needs.

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About J&J Analytics